2,285 Customer Reviews over 229 pages
-
- Location
- Benfleet
- Reviewing
- Sky
- Date
- 2023-03-21
- Comments
-
I do not understand why they do not give offers to existing customers.
Contacted customer service and "Akshay" then increased the price of the bill to more than what we are currently paying. CANCELLED CONTRACT
- Location
-
- Location
- Magherafelt
- Reviewing
- Sky
- Date
- 2023-03-17
- Comments
-
I had sky tv/broadband for 7 plus years. The free q hub is rubbish it overheads was on my forth router they try to offer me the upgraded router for 5 pounds per month but it a new 18 months contract which is a no for me. My bill was going up by 30 pounds so I cancelled my contract they still looking for more money I paid all my contract months.
- Location
-
- Location
- London
- Reviewing
- Sky
- Date
- 2023-03-15
- Location
-
- Location
- Guildford
- Reviewing
- Sky
- Date
- 2023-03-13
- Comments
-
Utter scum company the internet is so bad constantly goes and there’s no internet then they send people to fix it but they make it even worst to the point there’s no internet what ever you do not go with company rip off and liers
- Location
-
- Location
- Worthing
- Reviewing
- Sky
- Date
- 2023-03-11
- Comments
-
I wouldn't even bother it's the worst Internet I've every experienced. I think the old dial up would be quicker. The Internet drops in and out even with a lan connection. They have been out to upgrade the router and it made no different. Complete pile of sh#t. Never get the average speed they promise and then they have the cheek to up there prices. Ducking jog on sky. I wouldn't even recommend them or wish them on my worst enemy. AVOID AT ALL COST
- Location
-
- Location
- Birmingham
- Reviewing
- Sky
- Date
- 2023-03-10
- Comments
-
If I could put 0 I would you are a mo ey grabbingfraudulent company that think you can Intemidate your customers into paying you late payment fees for contracts you automatically renew by not giving any access to cancelling them before they begin. And then try send debt collectors after it. Well you have met your match I will take you to caught if I need be you are nothing more than a bully and should be ashamed of yourselves. Sky is not worst the hassle of something goes wrong buy virgin or any other competitor
- Location
-
- Location
- Milton Keynes
- Reviewing
- Sky
- Date
- 2023-03-07
- Comments
-
We've been at our new home for just 1 month, but my family all have used Sky since I was a kid and they always go back to them. So far at our house the broadband is more reliable, faster even though it is not fibre, than our last supplier which was fibre (to cabinet)! We get 150MBs as opposed to the 50MBs we had previously with Vdfn. Our engineer (Bakary) was fast and helpful with my questions. I have no complaints about Sky, which feels like a first for me as we have had a lot of trouble with companies we use this last year. Will stick with them as long as they do not hike price.
- Location
-
- Location
- London
- Reviewing
- Sky
- Date
- 2023-03-05
- Comments
-
total waste of money!!!!can't decide what is worse: customer service or the line reliability itself. Don't waste your money with them
- Location
-
- Location
- South Devon
- Reviewing
- Sky
- Date
- 2023-02-28
- Comments
-
Sky ru a lyaltiy program whih cthey like to tell you makes you a valued customer, well as a loyal customer of more than 20 years they made little to no effort to resolve issues with our highly unreliable fibre broadband - download speed of 49mbps upload 0.11mbps - how is anyone supposed to operate a modern home using this speed of upload? Sky were disinterested, and almost rude, their advisor telling me to make sure i returned their equipment or i would be charged - well they are welcome to it as it doesn't work ! AVOID if you can
- Location
-
- Location
- Berkshire
- Reviewing
- Sky
- Date
- 2023-02-27
- Comments
-
I've been with Sky for ~8 years. Unlike many people here my connection has been always very reliable and as fast as the cable/attenuation/physics permitted.
However, one which always bothered me big time with them is that after 18 months they would always try to move you to the "no-discount" rate which nobody anywhere charges as it's ~30% more expensive. Even as a "veteran/platinum" customer I'm treated like an fresh imbecile while new customers are get cheaper deals they my current contract.
I've always been able to negotiate "discounts" to keep my bills pretty much identical year-on-years. But this year is the first time Sky isn't will to negotiate. Which means 30% increase. Which means Bye Bye!!!
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.