3,590 Customer Reviews over 359 pages
-
- Location
- Llanelli
- Reviewing
- BT
- Date
- 2009-08-02
- Comments
-
Considering I'm supposed to get around 3.91 and am only getting 2.5max on a good day.The sooner BT puts down cable then maybe the speed would be somewhat faster
- Location
-
- Location
- Ossett
- Reviewing
- BT
- Date
- 2009-08-02
- Comments
-
Speed varies by 100% and is low in the late evenings i.e. midnight. The service is expensive and does not offer any significant advantage. Reporting faults can be a long drawn out process often with language difficulties. Especially annoying if you report the same fault several times and know the solution i.e. a reset of the board in the exchange which appears to have a software fault on it causing a lockup. If you want to stay with them and reduce your costs ask for a MAC code. When I did they discounted by 60% provided I signed up for 12 months. I still went ahead and signed up with Sky. Lets see how that goes!!
- Location
-
- Location
- west sussex
- Reviewing
- BT
- Date
- 2009-08-01
- Comments
-
For some time now have had consistently slow broadband speed well below that advertised and paid for. I shall be chnaging supplier very soon.
- Location
-
- Location
- leominster
- Reviewing
- BT
- Date
- 2009-07-31
- Comments
-
as usual with BT you give up complaining.would not advise anyone to go to BT for broadband.unless they like talking to call centres that dont understand you.and know less than you about broadband.you spend hours going through BT help.then get the same from someone in a call centre.half the time not understanding them.cant wait till my contract is up.
- Location
-
- Location
- DARLINGTON
- Reviewing
- BT
- Date
- 2009-07-30
- Comments
-
absolutly pathetic product and service , always get through to an Indian call centre and the staff don't seem very knowledgeable ... cant wait till contract is up will certainly move supplier
- Location
-
- Location
- Slough
- Reviewing
- BT
- Date
- 2009-07-30
- Comments
-
better than other supplier that i have at this address at least my broadband works 24/7 rather than not working for week in 3 mounths & the supplier taking a week or longer to get me up & running again yes my speed is not fast but that is due to the distance of my house to the exchange so it does not matter who my supplier is my speed will not change & with some suppliers it was actualy less (not sure how that happens) but at least with BT it has been reliable.
- Location
-
- Location
- Huddersfield
- Reviewing
- BT
- Date
- 2009-07-30
- Comments
-
Call Centres in India, operators have no understanding and are reading from a list of questions.
- Location
-
- Location
- Luddendenfoot
- Reviewing
- BT
- Date
- 2009-07-30
- Comments
-
Problems with BTMAIL requiring I reset my router (2-3 times a month). Best speed ever 2.8m & worst 1m.
- Location
-
- Location
- Dorset
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
-
My speed is much lower than promised. 4 was the promise 2.8 the actual, sometimes lower.
- Location
-
- Location
- Bradford
- Reviewing
- BT
- Date
- 2009-07-29
- Comments
-
Poor when you have a problem. Difficult to contact VERY.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.