Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.
162 Customer Reviews over 5 pages
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- Reviewer
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Raja
- Location
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Bebington
- Reviewing
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XLN Telecom
- Date
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2020-01-30
- Comments
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My broadband is not working I called him the customer service he find Fault on outside not inside the property he tall me engineer going to come third of February which is take five days how do I do the business all the credit and debit card it won’t work without Internet so I explained to him he say this is the way they working More than 70% of people using the card so I am going to lose all my sales I don’t think so they give me a good service I think it’s a customer service very bad
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- Reviewer
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Karl Mather
- Location
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Rawtenstall, Rossendale,
- Reviewing
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XLN Telecom
- Date
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2019-12-04
- Comments
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A Fairly poor service which deteriorated overtime Yet at the same time the prices increased dramatically.
Upon my retirement and cancellation of the service, without my knowledge the company continued taking money from my account as if I’d continued with the service. They refuse to give all of this back only a small portion.
Worst of all and since supposedly settling the matter, they’ve referred me to a debt collection agency, causing me a lot of stress & distress.
I would stay well away from this company.
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
XLN Telecom are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and XLN Telecom.
