134 Customer Reviews over 4 pages
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- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-12-03
- Comments
-
The most stupid company. I have a deadline tonight, my internet is not working and I cannot get any help because is Saturday evening. I detest it!
- Location
-
- Location
- HULL
- Reviewing
- KCOM
- Date
- 2016-11-26
- Comments
-
Shocking can't believe they get away with the price they charge us for the service contacted customer support and total waste off time.
- Location
-
- Location
- Little Weighton
- Reviewing
- KCOM
- Date
- 2016-11-23
- Comments
-
It's not possible to give minus stars or I would! Kcom is the worst broadband provider I have EVER had to use! £65 month, 5-10 mbps download and 0.2 upload!! plus constant disconnections of around 10-40 A DAY for the last year! Tech help told us we need lightstream to cure problem, next door neighbor has it, but Kcom sales won't let us have it!!
Three 4g unlimited data sim £24 month 35-60mbps download and up to 20mbps upload speed coming to village shortly.....If KCOM don't fix it soon we WILL be leaving!!!
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-11-18
- Comments
-
This is a shocking Internet provider I have nothing but problems with mine, just keeps turning off all the time.
- Location
-
- Location
- hessle
- Reviewing
- KCOM
- Date
- 2016-11-17
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-11-15
- Comments
-
Disgust of a company. How dare they advertise an average of 14mbps for may area yet give us under 1mbps! They have delayed Lighstream a number of times (I know technical problems are inevitable, but KCOM continuously let customers down). 4
Their customer service isn't any better! They assured me I was guaranteed to get the advertised speed, even though I have provided them evidence I don't even get 1/10 of that!
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-11-04
- Comments
-
Never have I ever been treat so poorly from a company which I'm paying out the nose for them to treat me like a fool it's 11pm and I'm receiving 2mbs download... not even 1md upload. To be told just use a wired connection.... like I live it the 90s for crying out loud... I'd say do not use but that's hard when they hold the city to ransom. STAY AWAY!!!!!!!!
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-10-27
- Comments
-
Very happy with kcom. I have to admit, I was a bit apprehensive about getting kcom (as if I had a choice) due to friends sayin how bad they are. I have had decent broadband speeds, albeit fibre can't come quick enough, and the support I've had has been pretty good. Downside is the price of the broadband and the fact that its not unlimited unless you pay more. Overall, can't really complain about the service.
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-10-21
- Comments
-
After the second time of waiting 5 hours next to the door for an engineer to arrive I am now £240 out of pocket and 4 weeks without Internet. No leaflet through the door,no missed calls.
When I say they never turned up customer services don't believe me. I am tired of this.
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-09-10
- Comments
-
Its futile even contacting KCOM because they really don't care. I have travelled the third world and had a better service in a Nepalese village. KCOM just don't care....
- Location
-
- Location
- hull
- Reviewing
- KCOM
- Date
- 2016-07-09
- Comments
-
cost a fortune for little downloads speed absolute rip off, in this day and age there is no competition in the local area its KCOM or nothing
- Location
-
- Location
- HU6 8QW
- Reviewing
- KCOM
- Date
- 2016-06-18
- Comments
-
Always very much below the speed promised (and paid for) Told I cannot change ISP in this area. Kcom has monopoly
- Location
-
- Location
- Hull
- Reviewing
- KCOM
- Date
- 2016-01-21
- Comments
-
Absolute disgrace. I pay £36.00 a month for a download speed of 2.64 mbps, more than 17 mbps below the national average. I actually have found that I have resorted to using my phones 3G instead of broadband at home because it is much faster. Unable to even choose a different company as there is no competition to them in Hull. They should be shut down.
- Location
-
- Location
- HULL East Yorkshire
- Reviewing
- KCOM
- Date
- 2011-03-21
- Comments
-
As I live in Hull, I cannot change my server
You must be aware that Hull has its own telephone service. There appears to be many dissatisfied customers here. When I first got broadband it was good, but recently it has declined here and seems to be getting slower each month.
- Location
The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.
KCOM are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and KCOM.