Sure Broadband Reviews

Sometimes the best way to get a feel for a broadband provider is to read what those who are already customers think of the service they're receiving. Below are all the reviews we've received for Sure.

Overall Customer Ratings for Sure

  • Satisfaction
    3.2 stars
  • Customer Service
    3.1 stars
  • Speed
    2.8 stars
  • Reliability
    2.9 stars

Based on 97 customer ratings since 2016-09-04

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Ratings are left by users of our speed test as well as by reviewers. Recent star ratings summarise the last 12 months of ratings or the last 100 ratings placed, whichever is largest.

2 Customer Reviews

  • Reviewer
    Location
    Guernsey
    Reviewing
    Sure
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      2 stars
    Comments
    Shocking internet reliability for the last few days. Broadband drops out every 10 or so minutes. Waiting for a response from Sure!
    Not a cheap connection so you would really hope they would be able to sort themselves out but alas no. Seriously considering an alternative, already changed our mobile provider away from Sure in favour of a superior less expensive option.
  • Reviewer
    Location
    Falklands
    Reviewing
    Sure
    Date
    Ratings
    • Satisfaction
      1 star
    • Customer Service
      1 star
    • Speed
      1 star
    • Reliability
      1 star
    Comments
    They charge £10 for 100 minutes of WiFi in the Falklands islands. Connection is dire and after running a test I was getting 0.08mbps.

The reviews published on this page are those of the individual authors who have warrantied that they abide by our review guidelines. Reviews are not the opinion of Broadband.co.uk.

Sure are not affiliated with Broadband.co.uk. This page does not constitute any affiliation between Broadband.co.uk and Sure.